Shipping Policy

This Shipping Policy explains how we process and deliver orders placed on thekidco.

1. Service Area

We currently ship across serviceable locations in India, subject to courier availability and operational constraints.

2. Order Processing

Orders are generally processed after successful payment confirmation and order verification. Processing times may vary during launches, festive periods, sales, public holidays, or due to stock checks.

3. Shipping Timelines

Estimated shipping and delivery timelines are indicative and not guaranteed unless expressly stated. Actual timelines may vary depending on location, courier operations, weather, public holidays, remote area servicing, or other factors beyond our reasonable control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or otherwise communicated before order confirmation.

5. Tracking

Where tracking is available, tracking details may be shared by email, SMS, WhatsApp, or through another communication channel associated with your order.

6. Failed Delivery Attempts

If a delivery attempt fails due to incorrect address, unreachable customer, refusal to accept the parcel, or repeated failed attempts, the order may be returned to origin. Additional charges may apply for re-shipping where permitted.

7. Inspection on Delivery

Please inspect the package upon delivery. If the outer packaging appears tampered with or visibly damaged, you should note the issue with the delivery partner where possible and contact us promptly.